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Политика конфиденциальности

DEYU respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit deyuradiator.com, how that information is used, and the choices that may be available to you.

This website is primarily intended for business customers, distributors, contractors, equipment owners, repair companies, and other users interested in cooling system parts and related services.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, or submit an inquiry through our website.

Depending on the form and information you choose to provide, this may include:

  • Your name
  • Company information
  • Email address
  • Telephone or WhatsApp number
  • Country or region
  • Product or machine information
  • OEM or part numbers
  • Inquiry details
  • Photos, files, or technical information you voluntarily provide
  • Other information included in your message

We may also process limited technical information generated when you access the website, such as IP address, browser or device information, request time, and basic server or security information.

2. How We Use Your Information

We may use information provided through the website for legitimate business and operational purposes, including:

  • Responding to product inquiries
  • Preparing quotations
  • Reviewing machine, part, or dimensional information
  • Communicating about requested products or services
  • Providing customer support
  • Maintaining records of business inquiries
  • Protecting the website from spam, abuse, and security threats
  • Operating and maintaining the website

We do not currently use website inquiry data for behavioral advertising or unrelated advertising profiling.

3. Contact and Quote Forms

Our website uses WPForms to process contact and quotation inquiries.

When you submit a form, the information you enter is sent to DEYU and may also be stored in the WordPress website administration system so that we can review, manage, and respond to your inquiry.

Form notifications are currently sent using the website’s standard WordPress email delivery process.

Please do not submit confidential, highly sensitive, or unnecessary personal information through website forms.

4. Cloudflare Turnstile

Our website uses Cloudflare Turnstile to help protect contact and quotation forms from spam, automated submissions, and abuse.

When Turnstile is used, Cloudflare may process technical information associated with your visit, such as your IP address, browser and device information, network or request information, interaction data, and other security-related signals needed to determine whether a request is legitimate.

This information is processed for security, fraud prevention, and abuse prevention purposes. Cloudflare may also use tokens or similar technical signals where necessary to provide these functions.

DEYU does not use Cloudflare Turnstile for behavioral advertising, marketing profiling, or advertising analytics.

Cloudflare processes information according to its own privacy and data protection practices.

5. Cloudflare Website Security

We use Cloudflare to support website security, network performance, traffic management, and protection against malicious or abusive traffic.

Cloudflare may process technical information such as IP addresses, browser information, request data, network information, and security-related information when visitors access our website.

Cloudflare may use necessary cookies or similar technologies where required to provide security, traffic management, or network functions.

DEYU does not use Cloudflare for behavioral advertising.

6. Cookies and Similar Technologies

DEYU does not currently use Google Analytics, including GA4, Google Ads conversion tracking, Meta Pixel, or similar advertising or behavioral analytics technologies on this website.

The website may still use cookies or similar technologies that are necessary for core website functionality, form operation, session management, website security, traffic protection, or anti-spam and abuse prevention.

These technologies are used for functional, operational, and security purposes rather than advertising profiling.

7. Analytics and Advertising

We do not currently use third-party website analytics services such as Google Analytics or GA4.

We also do not currently use Google Ads conversion tracking, Meta Pixel, or similar behavioral advertising technologies.

If these practices change in the future, this Privacy Policy may be updated accordingly.

8. How We Share Information

We do not sell or rent personal information to advertisers or data brokers.

Information may be processed or shared where reasonably necessary for purposes such as:

  • Operating and hosting the website
  • Providing website security and network services
  • Processing website forms
  • Delivering website-generated email notifications
  • Responding to your inquiry
  • Supporting business operations related to your request
  • Complying with applicable legal obligations
  • Protecting our legal rights, users, systems, or property

Third-party service providers may process information only as necessary to provide the relevant service.

9. Data Retention

We may retain inquiry information for as long as reasonably necessary to:

  • Respond to your request
  • Maintain business communication records
  • Support ongoing or future business discussions
  • Resolve disputes
  • Meet legal, accounting, operational, or security requirements

Website and security logs may be retained for periods determined by technical, hosting, and security requirements.

We do not intend to keep personal information longer than reasonably necessary for the purposes for which it was collected.

10. Data Security

We take reasonable technical and organizational measures to protect information submitted through the website.

These measures may include HTTPS encryption, access controls, Cloudflare security services, anti-spam protection, and other technical safeguards.

However, no website, email system, storage system, or internet transmission method can be guaranteed to be completely secure.

11. International Visitors

DEYU serves customers and business partners in multiple countries and regions.

If you contact us from outside the country where our website systems, hosting infrastructure, service providers, or business operations are located, your information may be processed or stored in another country.

Information may be transferred as reasonably necessary to respond to your business inquiry, subject to applicable data protection requirements.

12. Your Privacy Rights and Choices

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing
  • Request information about how your personal information is used

These rights vary by jurisdiction and may be subject to legal exceptions.

To make a privacy-related request, please contact DEYU through the contact information provided on this website.

13. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

DEYU is not responsible for the privacy practices, security, availability, or content of third-party websites.

We recommend reviewing the privacy policy of any external website or service you choose to visit.

14. Children’s Privacy

This website is intended primarily for business and industrial users and is not directed toward children.

We do not knowingly collect personal information from children through this website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or data practices.

When material changes are made, the “Last updated” date at the top of this page may be revised.

16. Contact Us

If you have questions about this Privacy Policy or how information submitted through this website is handled, please Contact Us.